Information
reservations, advance payments and cancellations

STAY CONDITIONS

The Bed and Breakfast service with rich buffet is at guest’s disposal from  8:00 to 10:30 a.m. 

The  Half Board service can only be used starting from stays of 3 nights, for shorter stays the bed and breakfast rate is valid with the possibility of having any meals at the restaurant at a cost of  € 30,00 per person. Dinner is served from 7:30 to 9:00 p.m.

The Rooms are available from 3:00 p.m. on the day of arrival. If you arrive early in the morning, you can unload your luggage and carry out the check-in operations at the reception. We trust in your patience to wait for the set time to allow us to make the rooms available to you in conditions of maximum cleanliness and hospitality. For the same reason, we kindly ask the departing guests to vacate the rooms not later than 10:00 a.m.

Parking: despite the well-known difficulties of space, the hotel management guarantees a private parking space (for a fee) for each room. The parking space is available from 3:00 p.m. on the day of arrival and must be vacated at 10:00 p.m. on the day of departure.

In the rooms, as in the whole hotel, smoking is prohibited.

Pets: accepted with a supplement of € 10.00 per animal per day

Check in is possible until 3:00 p.m. upon communication to the reception

Late Check out is possible according to room availability at an additional cost of € 55.00

The Standard room for single use has a supplement of € 35.00 per day (excluding the summer period from mid-June to the end of August)

The beach establishments that apply special rates for hotel guests which should be contacted directly for information and costs are the following:

Bagni San Matteo bagnisanmatteo@quilaigueglia.it tel. 331 2792560
Bagni Alta Marea info@bagnialtamarea.it  tel.  340 5421582
Bagni Le Palme lepalme.beach@libero.it  tel. 338 4625180

Free services:

Green Philosophy: unlimited purified mineral water

Green Philosophy: E-Station column 24 kwh for electric auto recharge   and for e- bike

Wifi connection
Children’s playroom always available

Paid services:

Private parking space € 10.00 per day
Entrance to the wellness area for hotel guests € 20.00 per person: the service includes the free use of a bathrobe, slippers and excellent cleansing products for body and hair – a minimum of 2 people
Reliable baby sitter on reservation
Personal trainer on reservation

CHECK IN and CHECK OUT

The rooms are available from 3:00 pm. If you arrive early in the morning, you can unload your luggage and carry out the check-in operations. We trust in your patience to wait for the scheduled time to allow us to make the rooms available to you, in conditions of maximum cleanliness and hospitality. For the same reason, we kindly ask the departing guests to vacate the rooms no later than 10:00 a.m. 

PARKING: despite the known difficulties of space, the hotel management guarantees a private parking space (for a fee) for each hotel room. The parking space must be vacated at check out (10:00 a.m.).

BOOKING CONFIRMATION

For short stays, it is sufficient to communicate the credit card number to guarantee the reservation: in case of no show, the price of one night stay will be charged.

Important: with the payment of the deposit, all general booking conditions are considered understood and accepted in full.

CONFIRMATORY DEPOSIT

For the payment of the deposit you can choose the following methods:

• bank transfer to the bank account of Villa Ida S.R.L Banco BPM IT64Y 05034 49242 0000 0000 2889
• debit on credit card by communicating the card number by phone / mail

*Please state the same name as the person who booked and the period of stay in the reason for payment, to avoid confusion or payments in the name of someone else.

PAYMENT SETTLEMENT

CANCELLATION POLICY

Medical certificates, hospitalizations, medical visits and adverse weather conditions do not change the cancellation regulation.

Reference to Art. 1358 and 1386 of the Civil Code: “The down payment, as penalization, will not be refunded in any case of cancellation”

To protect the guest, for any cancellation of the booked stay, we recommend an insurance to cover economic damage. In this regard, we recommend that you contact your trusted insurance company.

LATE ARRIVAL AND / OR EARLY DEPARTURE

In case of partial occupancy of the room (with respect to the booking made), the rate does not change.